Passenger Guide

Special Passengers / Unwell Passengers
Unwell passengers

There are those passengers whose physical or mental condition requires special attention on the part of the carrier.
To be accepted onto a flight, it is absolutely vital to present a medical certificate which confirms the passenger is in a condition to travel.
It is also necessary to sign a release of responsibility form before boarding.

Stretchers

To be able to authorise a transfer by stretcher on an Air Europa flight, it is necessary to comply with the following requirements:

1. The length of the stopover at both the departure and arrival airports must be at least 90 minutes to allow embarkation and disembarkation at each.

2. It is necessary to reserve and pay for the nine places used for said assembly.

3. The maintenance technicians at both the departure and arrival airports will need to be allowed to set up the stretcher.

4. The passenger will have to be accompanied by medical staff, present a medical certificate confirming they are well enough to travel and finally sign a release of responsibility form before boarding.

Any queries regarding these terms, please contact by fax on: +0034 902 401 505.

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